1st Line IT Support
Proactive Appointments · Crawley · posted 17 days ago
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Sponsorship
Sponsorship chance
Very low
- Not matched to a licence on the register
- Estimated salary is below the going rate
- Eligible only through a shortage list
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and estimated salary is below the going rate.
- The salary is an estimate from national earnings data, not the employer's figure.
Why
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Contract Opportunity – 1st Line IT Support
£180-£195/day
Long term contract potential
We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems.
This role is more than just answering tickets—you'll be the first point of contact for users, keeping ticket queues under control while also getting involved in small IT projects that add variety to your day.
What you'll be doing day to day:
Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting small IT projects and rollouts
What we're looking for:
Previous 1st Line or Service Desk experience Excellent communication and customer service skills A proactive attitude and strong attention to detail Someone who enjoys working as part of a busy, supportive team If you're an IT support professional who loves helping people and wants a contract role with a great mix of BAU support and project work, we'd love to hear from you.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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