IT Service Engineer
Get Staffed Online Recruitment Limited · Surbiton · posted 25 days ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£27,000 to £30,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
Sponsorship chance
Not derived. We hold too little to place this role on the scale.
We hold too little public record data about this employer, occupation and salary to say anything about sponsorship for this role.
- A recruitment agency posted this advert, so the employer who would hold the licence is not named.
Why
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IT Service Engineer
Location: Surrey / London – Home-Based with Travel to Customer Sites
Salary : £27,000 – £30,000 per annum (depending on experience)
Employment Type: Full-Time
A Modern MSP with Real Growth, Great Culture and Varied Tech Exposure.
Our client is not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems, not small slices of tech or repetitive ticket queues.
They are searching for an IT Service Engineer who’s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You’ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base.
Why You’ll Love Working with Our Client:
Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield.
Career Growth – You won't be stuck in a silo. You'll gain exposure across:
Microsoft 365 Azure / Entra ID Intune / Endpoint Management Windows, macOS and iOS Hardware deployments Networking fundamentals Get stuck into real project work
Clear progression into 2nd Line, Projects, or Technical Specialist roles:
Certification Funding and Exam Incentive Scheme. They invest in your technical development through – Sponsored training, Funded Microsoft exams, Incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off – paid. Plus, one additional day of holiday for every year of service after year one.
Tools and Financial Security:
Modern, high-spec IT equipment Company mobile phone Pension scheme All software and tools provided
What You’ll Be Doing – Service Desk and Technical Support
You’ll be the first point of contact for incoming support requests and will:
Handle queries via phone, email, and our client’s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits.
You will regularly visit customer sites to:
Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership.
Information from public records, not immigration advice.