IT Support Engineer
Cathcart Technology · EH91PL · posted 18 days ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£32,000 to £35,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
Sponsorship chance
Very low
- Not matched to a licence on the register
- Salary is below the going rate
- Eligible only through a shortage list
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and salary is below the going rate.
We hold the employer, the occupation, a stated salary and the advert's own wording.
Why
Sign in to see how you fit and draft a cover letter
We read this advert for what it asks, check each line against your CV and show you the evidence for every judgement.
Sign inFull advert
A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite).
This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range of technologies. The role is predominantly office-based, with hybrid working available after six months, and the company actively supports professional development through funded certifications and training.
Key Responsibilities
** Providing 2nd line support across a varied client base
** Troubleshooting Microsoft 365, Windows, macOS and networking issues
** Resolving escalated hardware, software and connectivity problems
** Taking ownership of tickets through to resolution
** Maintaining accurate technical documentation
** Delivering excellent customer service
What We're Looking For
** Commercial experience in a 2nd Line IT Support role
** Strong Microsoft 365, Windows and Mac support experience
** Solid networking and fault-finding skills
** Excellent communication and documentation skills
** Full UK driving licence (essential)
** MSP experience (desirable)
** Microsoft, CompTIA or similar certifications (desirable)
Why apply?
This is an opportunity to join a successful and growing technology business where you'll gain exposure to a wide range of technologies, work alongside experienced technical professionals, and play a key role in delivering high-quality support to customers.
If you're looking for a position that offers variety, responsibility and the chance to continue developing your technical expertise, we'd love to hear from you.
What's on offer
They are offering a salary ranging £32,000 - £35,000 alongside a range of benefits. This role is fully onsite and will require you to have a full UK drivers' licence for occasional travel to client sites (central Scotland only).
If you're looking to join a close-knit MSP that genuinely invests in its people, please apply or contact Matt MacAlpine at Cathcart Technology for more information.
Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Read via Reed on
Information from public records, not immigration advice.