IT Support Technician
Nextech · Ipswich · posted 22 days ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£27,000 to £30,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
Sponsorship chance
Very low
- Not matched to a licence on the register
- Salary is below the going rate
- Eligible only through a shortage list
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and salary is below the going rate.
We hold the employer, the occupation, a stated salary and the advert's own wording.
Why
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IT Support Technician - 1st / 2nd Line
Location: Ipswich, Suffolk Salary: £27,000 - £30,000 Type: Full-time, Permanent
We are working with an established and growing Managed Service Provider (MSP) is looking for an IT Support Technician to join its technical team in Ipswich.
The Role
You will provide 1st and 2nd line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk.
Your responsibilities will include:
Providing 1st and 2nd line technical support via helpdesk and on-site visits Troubleshooting Windows desktop environments and Microsoft 365 Resolving basic networking issues Assisting with IT projects, upgrades and deployments Supporting hardware and software installations Developing your knowledge of servers, backups and IT security Working collaboratively with the wider technical team Participating in occasional out-of-hours support when required
About You
The ideal candidate will have:
2+ years' experience in an IT support role Good knowledge of Windows and Microsoft 365 Understanding of basic networking Strong troubleshooting and problem-solving skills Good communication and customer service skills A proactive attitude and willingness to learn The ability to work independently and as part of a team
Previous MSP experience, Microsoft certifications or an IT apprenticeship would be beneficial but are not essential.
Essential Requirement
Full UK driving licence and access to your own vehicle are essential, as occasional travel to customer sites across Suffolk is required.
What's on Offer?
£27,000-£30,000 salary, depending on experience Free on-site parking Modern office environment Company social events Training and professional development Genuine career progression opportunities
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