IT Support - 3rd Line - Trackside
Global Technology Solutions Ltd · Brixworth · posted 1 day ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£35,000 to £42,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
Sponsorship chance
Low
- Not matched to a licence on the register
- Eligible only through a shortage list
- Salary clears only at the top of the range
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and eligible only through a shortage list.
We hold the employer, the occupation, a stated salary and the advert's own wording.
Why
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IT Trackside Support Engineer
Up to £42,000 DOE | Fixed-Term Contract
Brixworth – F1
Are you an experienced 3rd Line IT Support Engineer looking for a role that combines cutting-edge technology with the fast-paced world of motorsport?
We're looking for a technically strong and customer-focused IT professional to join a specialist Trackside IT team, providing mission-critical support to race operations and testing environments. This is a unique opportunity to work with advanced technologies, support high-profile stakeholders, and play a key role in ensuring IT services perform flawlessly in demanding, time-sensitive environments.
The Role
As a Trackside Support Engineer, you'll provide expert operational support across a diverse technology estate while acting as a senior technical escalation point for complex incidents and projects.
Working within a small, highly skilled team, you'll deliver exceptional support both on-site and remotely, ensuring business-critical systems remain available throughout testing and race events. You'll also contribute to continual service improvement, technical projects and mentoring colleagues where required.
This role includes participation in an out-of-hours support rota, including 24/7 remote support during Formula 1 and Formula E race seasons.
Key Responsibilities
Provide expert 3rd Line technical support across Trackside and Test Operations environments. Own incidents, requests and escalations through to successful resolution. Deliver technical solutions throughout the ITIL service lifecycle. Act as a technical SME, supporting colleagues and key business stakeholders. Identify opportunities to improve IT services, processes, reliability, security and performance. Ensure all work adheres to IT governance, security standards and best practice. Build strong relationships with internal teams and third-party suppliers. Support operational and project-based activities while meeting demanding SLAs and deadlines. Champion service improvements and continual innovation.
Technical Skills & Experience
We're looking for an experienced IT Support Engineer with strong 3rd Line troubleshooting skills and experience across the following technologies:
Windows 10 & Windows 11 Mobile Operating Systems (iOS & Android) Microsoft Azure Stack Microsoft 365 Multi-vendor hardware build, deployment and break/fix Active Directory Group Policy Management Change Management Jira ITSM (or equivalent ITSM platform) Networking including TCP/IP, DNS, DHCP, WAN, LAN and VLAN Cloud and physical storage technologies Performance monitoring, availability monitoring and restoration 2–3+ years' experience in a senior IT Support / 3rd Line Support role or equivalent
Information from public records, not immigration advice.