Manager, Customer Success
Docebo UK Limited · Milan, Italy · Remote · posted 126 days ago
Going rate £35,200UK median £37,535
Home Office going rates from
Occupation
Going rate for this occupation: £35,200 · UK median pay £37,535
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£30,098 to £51,485estimated
- Going rate£35,200
- UK median£37,535
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,722 |
| 25th | £30,098 |
| 50th | £37,535 |
| 75th | £51,485 |
| Going rate | £35,200 |
| UK median | £37,535 |
Sponsorship
Sponsorship chance
Occupation code 4143 is not eligible for the Skilled Worker route and is on no shortage list still in force, so no employer can sponsor this role on that route.
- The salary is an estimate from national earnings data, not the employer's figure.
Why
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Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart : trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead 🗺️
As our Manager of Customer Success for SEEMEA and DACH, you are the strategic captain leading a high-performing team across these vibrant, diverse markets. You will transform complex customer challenges into educational victories, ensuring our clients throughout Southern and Eastern Europe, the Middle East, Africa, and German-speaking regions achieve massive business impact. Your mission is to foster a culture of excellence and local expertise, proving that with the right AI-powered learning strategy, our customers' potential is truly limitless. The Day-to-Day 🛠️
Lead the Charge: Execute a high-impact Customer Success strategy that aligns perfectly with Docebo's global vision and specific SEEMEA/DACH regional objectives. Coach for Greatness: Manage and mentor a team of Success professionals, providing the guidance and support they need to deliver exceptional customer experiences. Measure What Matters: Define and monitor clear KPIs and metrics to track team performance and ensure we are consistently hitting our retention and growth targets. Bridge the Borders: Foster a customer-centric culture that promotes knowledge sharing and collaboration across different geographical regions and internal departments. Advocate for Success: Build and maintain deep relationships with key customers, acting as a strategic advisor to help them maximize their investment in Docebo. Refine the Playbook: Develop and implement standardized processes and best practices that drive efficiency and scalability within our regional success operations. Harness the Data: Utilize customer success platforms to monitor account health and proactively identify opportunities for process automation and improvement. Your Superpowers 🦸
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