Veterinary Customer Support and Onboarding Executive
Jonathan Lee Recruitment · M160RJ · posted 4 days ago
UK median £27,035
Occupation
7211Call and contact centre occupations
We hold no going rate for this occupation code.
Where this salary sits
- UK pay for this occupation
- This role£35,000 to £40,000stated · above the range ONS published
- UK median£27,035
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £21,885 |
| 25th | £24,282 |
| 50th | £27,035 |
| 75th | £32,536 |
| UK median | £27,035 |
Sponsorship
Sponsorship chance
Occupation code 7211 is not eligible for the Skilled Worker route and is on no shortage list still in force, so no employer can sponsor this role on that route.
- A recruitment agency posted this advert, so the employer who would hold the licence is not named.
Why
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Veterinary Customer Support and Onboarding Executive
£35,000 to £40,000 Basic Salary + up to £15k bonus + car allowance
Two Positions Available
We are currently recruiting for two Veterinary Customer Support and Onboarding Executives .
Position One
Covering North England and Scotland
Position Two
Covering South England and Wales
Please state on your application which region you would prefer to cover.
Are you looking for a new challenge?
This is an exciting opportunity for someone with previous veterinary practice experience who is looking to move into the veterinary technology sector.
Whether you have worked as a:
Registered Veterinary Nurse Student Veterinary Nurse Veterinary Receptionist Veterinary Care Assistant Practice Manager Animal Care Assistant Veterinary Administrator Customer Care Advisor within a veterinary practice
We would love to hear from you.
Technology experience is desirable but not essential. We are looking for someone who enjoys learning new systems, is confident using technology and can quickly become an expert in new software.
About the Role
As an Onsite Customer Support and Onboarding Executive you will become the main point of contact for veterinary practices after they purchase the software.
You will help practices successfully implement the system, train their teams and provide ongoing customer support.
This is a remote role with extensive travel throughout your allocated region.
If you are not onsite for a full week, you will be expected to attend the office in Shropshire one day each week on either Monday or Tuesday.
Flexibility is essential as some onsite training days will be longer depending on customer requirements.
Key Responsibilities
Deliver onsite software onboarding to veterinary practices Provide engaging face to face and online training sessions Support Veterinary Surgeons, Registered Veterinary Nurses, Receptionists and Practice Managers with the successful implementation of the software Provide second line customer support for more complex customer queries Resolve customer issues quickly and professionally Build strong relationships with veterinary practices Work closely with internal teams to ensure an outstanding customer experience Travel extensively throughout your region, including overnight stays when required Ensure customers get the very best from the software
Information from public records, not immigration advice.