IT Assistant
Reed · EC1M4NA · posted 9 days ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£28,000 to £30,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
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Why
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IT Support Assistant
Location: London (2days) and Weybridge (1day) Salary £30,000 Job Type: Full-time – Hybrid Driving licence required
This role offers a fantastic opportunity to take ownership of the IT function, supporting across two offices. You will be responsible for day-to-day IT system, software, and hardware support, IT inductions, and home-working setups. This role is ideal for someone with a strong work ethic, excellent organisational skills, and a passion for providing exceptional client service.
Day-to-day of the role:
Monitor and file IT tickets, ensuring they are resolved in line with service level expectations and escalating when required. Respond to and resolve internal IT issues, prioritising as necessary. Support the use of internal software/systems, including license management for tools like MS Teams, Zoom, and CoPilot. Organise equipment supplies and deliveries, overseeing inventory of new and existing kit. Provide mobile device maintenance and support, liaising with third-party support providers. Assist with IT projects and system/equipment updates, including monitoring and testing. Liaise with external IT support providers and organise third-party engineers when on-site. Manage IT tasks for new starters and leavers, including on-site setups. Support training on systems/software and develop User Guides as needed. Provide IT support for company events and presentations.
Required Skills & Qualifications:
1+ years’ experience in a similar IT support role. Experience in IT support, managing third parties, internal communication, and implementing software updates in a similar-sized business. Excellent problem-solving skills with a hands-on, solution-focused approach. High-quality written and verbal communication skills, with a respect for confidentiality. Flexibility to work across both offices and potentially outside normal office hours.
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Information from public records, not immigration advice.