IT Technical Support Analyst
DAVID JAMES PARTNERSHIP LTD · RH121RD · posted 31 days ago
Going rate £33,400UK median £35,128
Home Office going rates from
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£35,000 to £40,000stated
- Going rate£33,400
- UK median£35,128
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £25,000 |
| 25th | £29,206 |
| 50th | £35,128 |
| 75th | £44,720 |
| Going rate | £33,400 |
| UK median | £35,128 |
Sponsorship
Sponsorship chance
Very low
- Not matched to a licence on the register
- Salary is below the going rate
- Eligible only through a shortage list
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and salary is below the going rate.
We hold the employer, the occupation, a stated salary and the advert's own wording.
Why
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IT Technical Support Analyst - Office Based and After 3 months probation - Hybrid
This role is 3 prong, IT Support, Data Analysis and Training
Support financial advisory firms by delivering technology assistance, data analysis, and software training to ensure effective use of systems and high-quality client outcomes.
The role combines technical support, system implementation, training delivery, and contribution to ongoing system improvements, while maintaining strong compliance standards and a focus on adviser and client needs.
IT Technical Support Analyst Core Responsibilities
Technology Support & Data:
- Respond to software-related queries from member firms.
- Analyse, cleanse, and assist in migration of back-office data
- Assist with software configuration, license administration, and system upgrades.
Training & Implementation:
- Deliver high-quality training for new and existing users on both a face to face and remote basis.
- Maintain accurate, up-to-date training manuals and supporting documentation.
- Demonstrate system functionality to potential new Financial Advisory Firms. Systems Improvement:
- Support testing of network-driven system enhancements.
- Provide structured, actionable feedback to inform system development.
Client & Compliance Focus:
- Uphold the companies commitment to delivering outcomes that prioritise Client Best Interests.
- Maintain full compliance with all the companies policies, especially the Conflict-of-Interest Policy and the Inducement & Incentive Policy.
The IT Technical Support Analyst key skills ;-
Essential Skills
- Proven training experience.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving ability.
- Advanced knowledge of Excel.
Qualifications & experience
- Financial Services qualifications preferred
- Experience within financial services and understanding of financial products.
- Experience delivering software training to non-technical users.
- Experience in undertaking data analysis
PLEASE APPLY TODAY IF YOU ARE INTERESTED
Information from public records, not immigration advice.