IT Desktop Support
E Personnel Recruitment · SP97QD · posted 30 days ago
Occupation
3132IT user support technicians
Going rate for this occupation: £33,400 · UK median pay £35,128
Home Office going rates from
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IT Desktop Support Analyst
Tidworth, Wiltshire (SP9 7QD)
Skills
Desktop Support, IT Support, Windows 10, Windows 11, Microsoft Teams, SCCM, MECM, PC Imaging, Hardware Deployment, Office 365
£17.99 per hour PAYE (including holiday pay)
3 Month Contract
Immediate Start Available
40 Hours Per Week
Fully Office Based
E-Personnel Recruitment is delighted to be recruiting for an experienced IT Desktop Support Analyst to join a busy IT support team based in Tidworth, Wiltshire.
This is an excellent opportunity for a hands-on IT professional who enjoys supporting end users, deploying hardware and working within a fast-paced corporate environment.
The Role
As an IT Desktop Support Analyst, you will be responsible for configuring, deploying and supporting desktop equipment whilst providing excellent technical support to both office-based and remote users.
You will play a key role in ensuring the smooth operation of IT services across the site.
Key Responsibilities
Build, image and configure PCs and laptops for deployment Install and deliver desktop equipment and peripherals Support Windows 10 and Windows 11 environments Provide desktop support to office-based and remote users Support Microsoft Teams and Office 365 applications Assist with desk moves, cabling and workstation setups Support corporate mobile phones and mobile applications Assist users with Multi-Factor Authentication (MFA) Support meeting room hardware and audio-visual equipment Manage IT assets, equipment returns and disposals Escalate incidents where required and follow IT support procedures Maintain accurate records and ensure compliance with company policies
About You
To be considered for this role, you should have:
Previous IT Desktop Support, IT Support or Service Desk experience Experience building and imaging PCs Knowledge of SCCM, MECM or similar deployment tools Good knowledge of Windows 10 and Windows 11 Experience supporting Microsoft Teams and Office 365 Strong communication and customer service skills A full UK driving licence The ability to work in a hands-on environment involving the movement of IT equipment
Security Clearance Requirements
Due to the nature of this position, applicants must:
Be a UK National Have lived and worked continuously in the UK for the last 5 years Be eligible to obtain Security Clearance
Candidates who already hold BPSS or SC Clearance are encouraged to apply.
Information from public records, not immigration advice.