Product Support Engineer
Spectrum IT Recruitment · Fareham · posted 10 days ago
Going rate £52,000UK median £52,518
Home Office going rates from
Occupation
2124Electronics engineers (professional)
Going rate for this occupation: £52,000 · UK median pay £52,518
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£28,000 to £30,000stated · below the range ONS published
- Going rate£52,000
- UK median£52,518
View these figures as a table
| Percentile | Pay |
|---|---|
| 25th | £44,943 |
| 50th | £52,518 |
| Going rate | £52,000 |
| UK median | £52,518 |
Sponsorship
Sponsorship chance
Not derived. We hold too little to place this role on the scale.
We hold too little public record data about this employer, occupation and salary to say anything about sponsorship for this role.
- A recruitment agency posted this advert, so the employer who would hold the licence is not named.
Why
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Product Support Engineer | Software Support
C#, SQL, JavaScript Hybrid Working - Fareham, Hampshire £30,000 + benefits
We're looking for a driven Application Support Engineer to join my client and help deliver exceptional customer support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions, this could be the role for you.
What You'll Be Doing
Providing technical support and resolving application issues within agreed SLAs
- Troubleshooting and managing client tickets from start to resolution
- Working closely with stakeholders, analysts, and developers
- Communicating clearly with clients and delivering excellent customer service
- Gathering requirements for system changes (RFCs) and supporting their delivery
- Testing, documenting, and supporting application updates
- Assisting with debugging and implementing improvements (training provided)
- Contributing to team development and continuous improvement initiatives
Skills Required
Commercial experience in application/software support Exposure to C#, SQL, JSON, JavaScript, HTML, IIS, SQL Server Strong problem-solving and analytical skills Excellent communication (technical non-technical) High attention to detail and organisation Self-motivated with a willingness to learn
Highly Desirable:
Knowledge of Agile, DevOps, and software lifecycle Understanding of APIs Experience with tools like Postman or XMLSpy Familiarity with Visual Studio, Azure DevOps, Git
If you have the skills and ambition required and want to join and company that can offer career progression opportunities then please send your CV to
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