Retail Sales Assistant

The Role

In your dream role, you`ll receive:

Competitive salary: £15,000 achievable on target earnings Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. New in 2024 - enhanced maternity & paternity pay The job: Working as part of our Retail team in Stevenage for 16 or 20 hours hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day

Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it! Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

The Person

This is the type of person we`re dreaming of:

People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. Flexible: You`ll need to be able to commit to working 16 or 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!