QC Laboratory Technician

The primary purpose of this role is to execute a broad range of quality testing and analytical procedures to assess, monitor, and report the quality performance of products produced within the Innovation Development Centre (IDC). The role supports product quality assurance through accurate testing, data analysis, and adherence to laboratory best practices and regulatory requirements.

Key Objectives and Expectations

Conduct quality assessments and analytical testing of products manufactured within the IDC. Ensure testing activities are executed accurately, efficiently, and in accordance with approved Standard Operating Procedures (SOPs). Deliver reliable data and quality reports to support product development, manufacturing, and quality assurance activities. Maintain high standards of laboratory practice, equipment performance, and compliance with health, safety, and regulatory requirements. Support continuous improvement initiatives by contributing to the development of laboratory procedures and testing methodologies.

Impact of the Role

This role has a direct impact on ensuring the quality, consistency, and compliance of products produced within the IDC. Through robust testing and data analysis, the position provides critical information that supports product development decisions, manufacturing performance, and overall product quality standards.

Key Relationships Internal

IDC Teams Product Development Research & Development (R&D) Manufacturing and Planning Teams

External

Third-Party Testing Laboratories Material Suppliers Equipment Suppliers

Key Accountabilities

Perform sample receipt, preparation, handling, and physical measurement activities to a high standard of accuracy and efficiency. Manage and coordinate testing schedules in collaboration with planning and manufacturing teams to ensure timely delivery of results. Calibrate, maintain, and operate laboratory equipment in accordance with SOPs, approved methods, and Best Laboratory Practice principles. Apply analytical science principles and testing methodologies relevant to the characterisation and evaluation of tobacco, nicotine, and next-generation products. Demonstrate technical proficiency in laboratory techniques used to assess and characterise tobacco products, Modern Oral products, Heated Products, and Vapour prototypes. Analyse test data, identify trends, and support investigations into quality-related issues. Apply scientific knowledge and practical experience to solve analytical and operational challenges effectively. Contribute to the development and continuous improvement of laboratory procedures, methods, and quality systems. Prepare and contribute to technical reports, presentations, and data summaries for stakeholders. Maintain compliance with Environmental Health & Safety (EH&S), HMRC, and company policies and procedures. Support a culture of safety, quality, and continuous improvement within the laboratory environment.