Hub Operations Manager
Curo · BA25BU · posted 21 days ago
Going rate £44,900UK median £47,504
Home Office going rates from
Occupation
1241Managers in transport and distribution
Going rate for this occupation: £44,900 · UK median pay £47,504
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£38,625stated
- Going rate£44,900
- UK median£47,504
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £30,113 |
| 25th | £38,009 |
| 50th | £47,504 |
| 75th | £63,027 |
| Going rate | £44,900 |
| UK median | £47,504 |
Sponsorship
Sponsorship chance
Very low
- Not matched to a licence on the register
- Salary is below the going rate
- Occupation is eligible for Skilled Worker
On the public records we hold, sponsorship for this role looks unlikely: not matched to a licence on the register, and salary is below the going rate.
We hold the employer, the occupation, a stated salary and the advert's own wording.
Why
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£38,625 per annum + Benefits | Bath
Permanent | Full Time | 40 hours per week|Including evenings and weekends
Onsite at hub with occasional travel
Purpose of the Job
The Hub Operations Manager leads the day-to-day running of our community café and events operation, making sure every customer enjoys a warm welcome and a high-quality experience. Working closely with the Hub General Manager, the role grows the Hub as a thriving, welcoming space that brings the community together, supports Trusted Customer Services and contributes to Curo’s financial resilience. It’s a hands-on leadership role for someone who takes ownership, brings ideas and helps shape what the Hub becomes.
What will I do?
Operations and Service Delivery
- Manage the day-to-day café and events catering operation, keeping standards of product quality, customer experience and service consistency high at all times.
- Take on duty management shifts and deputise for the Hub General Manager when they’re away, leading the venue confidently and safely.
- Maintain effective inventory and stock control, keeping waste to a minimum and stock at the right levels.
- Keep equipment, facilities and the overall site looking their best, so the Hub is always somewhere people want to be.
Customer Experience and Community
- Deliver a consistently excellent experience for every customer, resolving feedback and issues professionally and quickly.
- Build strong, lasting relationships with customers, suppliers and partners.
- Keep an eye on market trends and customer preferences, using what you learn to keep the Hub’s offer fresh and relevant.
Commercial and Financial Performance
- Develop and deliver business plans that grow sales, profitability and customer satisfaction.
- Support strong financial performance through budgeting, reporting and cost control.
- Manage labour costs, scheduling and rota planning with the Front of House team, Duty Managers and General Manager, keeping the operation efficient.
Health, Safety and Compliance
- Make sure the venue meets all health, safety and hygiene standards, maintaining a 5 star Food Standards Agency rating and strong general venue health and safety.
- Put in place and uphold clear operational policies and procedures.
Information from public records, not immigration advice.