Project Manager

Working as part of our clients Technical Team, you are one of the go-to people for managing large, technical and complex repair work involving commercial, residential and industrial properties. You demonstrate and implement successful strategies to deliver projects from end to end, whilst being part of a technical hub of knowledge to assist other departments when negotiating Third Party Property Damage (TTPD claims). All this whilst ensuring all works are compliant, commercially sound and completed to the highest of standards.

Key Responsibilities

Attend sites across the UK to carry out surveys solo or with the accompaniment of engineers, building surveyors, subcontractors or other professionals, to determine cause of loss, and create a repair scheme to reinstate the damaged property to the correct level of indemnity. Manage the TPPD claim throughout its lifecycle, responsible for progressing within agreed upon SLAs, compiling all relevant documentation to support its journey including but not limited to cashflow forecasts, programmes of work, variations, schedules, quotes, reports, court compliant reports. Set the standard for health and safety and statutory compliance across works involving local authority liaison, listed building officers, environment agency, highways departments, building control and other entities. Manage and lead a team of directly employed and subcontracted operatives onsite and remotely, answering site queries, ensuring quality assurance, project delivery, all within agreed timeframes and tolerances. Manage all internal and external stakeholders within the process, adapting to preferred communication styles and methods, delivering a bespoke service to suit the needs of the individual. Provide a go-to referral point for all matters relating to the world of construction, staying up to date with current matters affecting the built environment we operate in, apt at procuring new information when needed. Conducting desk-based file reviews assisting with formal and informal referrals on high value, technically complex buildings damage and unconventional items to provide a written report, guidance for the attending Surveyor, or cost recommendations and where needed, compiling court compliant documents. Undertaking additional duties on an occasional or ongoing basis as requested by management to support the wider Building Solutions Team.

Expectations

Deliver projects safely, on time, within budget and to the required quality standards. Be a self-starter to identify and implement improvements to processes, systems and working practices that enhance service delivery, efficiency and customer satisfaction. This also includes a passion and genuine desire for the built environment. Maintain strong working relationships with clients, policyholders, suppliers, contractors and colleagues, Take ownership of project performance, identifying risks early and implementing solutions Demonstrate commercial awareness by actively managing costs, identifying efficiencies and maximising project profitability. Support colleagues and share technical knowledge to strengthen cross-team capability Take ownership of your own development by actively seek professional development opportunities Think proactively and independently to overcome project delivery challenges, escalating matters appropriately when required. Ensure all work undertaken and behaviour consistently meets company quality standards