Senior Extra Care Officer (Housing)
Adecco · TW149AG · posted 22 days ago
Occupation
Going rate for this occupation: £33,400 · UK median pay £34,688
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Sponsorship
Sponsorship chance
Occupation code 3223 is not eligible for the Skilled Worker route and is on no shortage list still in force, so no employer can sponsor this role on that route.
- A recruitment agency posted this advert, so the employer who would hold the licence is not named.
- The salary is an estimate from national earnings data, not the employer's figure.
Why
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Senior Extra Care Officer (Housing)
Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella
Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care)
Start date: ASAP
Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services?
We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham.
This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week.
About the Service
Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including:
Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs
Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community.
About the Role
As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment.
You will be responsible for:
Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained
About You
We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents.
Information from public records, not immigration advice.