Business Process Analyst

About Us

This business is a Property Services, heating, electrical and renewable energy company on an exciting journey of growth, modernisation, and digital evolution. This business combine the financial health and stability of a market leader with a people-centered, team-focused culture. This business are heavily involved in the renewables sector, they pride themselves on being reliable today and sustainable tomorrow.

The Opportunity

This is a brand-new role created to give the successful applicant an end-to-end understanding of this business. To set you up for absolute success, your first 6 months will consist of a structured, cross-departmental development programme. You will immerse yourself in every corner of the business from Finance, HR, IT to Call Centre, Purchasing and Operations.

Your mission isn’t to change things overnight, but to listen, learn, and document how data and information travel from initial inquiry to final invoice. Reporting directly to the Deputy Managing Director, you will map out these instinctive workflows, eliminate duplication, and build visual dashboards to drive smarter, long-term business decisions.

With senior management succession planning on the horizon over the next few years, this role offers a clear and exceptional pathway for long-term career progression and leadership.

Key Responsibilities:

Process Mapping: Independently shadow different departments to analyze, standardise, and clearly document "as-is" processes on paper using clear flowcharts. Data Analysis: Identify bottlenecks, information gaps, and areas of duplication to improve gross margin reporting and overall operational efficiency. Dashboard Creation: Translate complex business data into clear, visual Power BI environments and present insights confidently to management. Collaboration: Partner closely with our Learning & Development Coordinator to ensure newly optimized processes are successfully used to train and upskill staff.

What We Are Looking For:

We are seeking an analytical, process-driven professional who is a brilliant listener and values team success above self-promotion.

Mandatory Criteria:

Experience: A minimum of 2–3 years of professional experience in an analytical or process-focused role (5 years preferred). Please note: This role is not suitable for fresh graduates. Education: A Degree (BA Hons, BSc) or highly relevant Diploma from a recognised university, ideally in Business Engineering, Science, or a numeracy heavy discipline. Technical Skills: Hands-on familiarity and proficiency with Power BI and modern AI/Automation tools (advanced Excel alone is not sufficient). Must have solid experience creating data flowcharts. Testing: Ability and willingness to complete an inductive and numerical reasoning test as part of the screening process. Logistics: Ability to work full-time from our office (95% of the role is office-based, with occasional travel to Birmingham, London, and Belgium).