Service Delivery Lead -Our Future Health – East Sussex
Pulse Associates Limited · Brighton · posted 24 days ago
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SERVICE DELIVERY LEAD – SUSSEX – OUR FUTURE HEALTH
Job Title: Service Delivery Lead
Banding: 6/7
Location: Sussex – covering Brighton, Hove, Worthing, Southwick, Shoreham, Eastbourne, Hailsham, Bexhill, Uckfield and Crawley
Rate: £29.14 – £37.50
Pulse is recruiting experienced Service Delivery Leads for a role across Sussex, including Brighton, Hove, Worthing, Southwick, Shoreham, Eastbourne, Hailsham, Bexhill, Uckfield and Crawley. Our hourly pay rates are between £29.14 – £37.50.
Our Future Health is the UK’s largest ever health research programme – it’s been specifically designed to help people live healthier lives for longer. Volunteers provide physical measurements, blood samples and lifestyle data to help with the discovery and testing of more effective approaches to disease prevention, early detection and treatment. Pulse is proud to be supporting Our Future Health on this pivotal project.
Successful Service Delivery Leads will be invited to spend four days at other operating sites to build their understanding of how the service operates. The SDL can observe and learn the entire site process, participant flow and build confidence in delivery, mitigating the risks associated with new leadership deploying new processes. This additional time also ensures a consistent approach to patient experience and embeds behaviours and culture throughout the contract.
The shifts are flexible, and you can work from 1 to 2 shifts a week up to full time with the shifts available below:
Monday to Friday: 8.15am – 4.45pm
Saturday: 8.45am – 4.15pm
Sunday: 10.45am – 4.05pm
What will your responsibilities be?
You will be responsible for providing clinical leadership to Healthcare Assistants/Phlebotomists, focusing on their day-to-day delivery of excellent quality care while ensuring all clinical governance and compliance targets are met. You will help ensure services are safe and delivered seamlessly. In addition to supporting HCA/Phlebotomist breaks, you will oversee staff attendance and scheduling and act as the first point of escalation for operational queries.
Benefits
Ongoing full-time/part-time shifts available
Accrued holiday pay
Weekly pay
Dedicated Pulse consultant to support you throughout the project
Qualifications and Experience
Phlebotomy Certificate
Minimum of one year’s active experience drawing blood
Service Delivery Lead experience (desirable but not essential)
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