Product Support & Sales Administrator
Brook Street · BT808AB · posted 1 day ago
Going rate £33,400UK median £28,745
Home Office going rates from
Occupation
Going rate for this occupation: £33,400 · UK median pay £28,745
Home Office going rates from
Where this salary sits
- UK pay for this occupation
- This role£32,000stated
- Going rate£33,400
- UK median£28,745
View these figures as a table
| Percentile | Pay |
|---|---|
| 10th | £22,816 |
| 25th | £25,000 |
| 50th | £28,745 |
| 75th | £33,970 |
| Going rate | £33,400 |
| UK median | £28,745 |
Sponsorship
Sponsorship chance
Occupation code 4151 is not eligible for the Skilled Worker route and is on no shortage list still in force, so no employer can sponsor this role on that route.
- A recruitment agency posted this advert, so the employer who would hold the licence is not named.
Why
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Brook Street Recruitment is partnering with a leading manufacturer to recruit an experienced Product Support & Sales Administrator . This is an ideal opportunity for someone with a background in engineering, manufacturing, or parts environments who enjoys combining technical knowledge with customer support.
The Role
Reporting to the Operations team, you will play a key role in supporting customers and internal teams with technical product expertise and parts knowledge .
Technical Product Support: Provide expert guidance on pressure washers, water pumps, generators, and associated parts and accessories Parts & Sales Administration: Process orders accurately via CRM systems, manage parts enquiries, and support trade counter sales Customer Interaction: Deliver professional support to customers across the UK & Ireland via phone and email Fault Finding & Troubleshooting: Diagnose issues, recommend solutions, and identify correct replacement parts Cross-Team Collaboration: Work closely with engineering, sales, and operations teams to ensure efficient service delivery Product Knowledge: Maintain up-to-date understanding of product ranges, components, and industry developments
Criteria
The client is keen to speak with candidates who bring hands-on product and parts experience :
Industry Experience: Background in manufacturing, engineering, plant equipment, small engines, or similar technical products Parts Knowledge: Experience working with components, spares, or technical product catalogues is highly desirable Systems & Admin Skills: Confident using CRM systems and Microsoft Office Technical Mindset: Ability to understand mechanical or electrical products and solve problems logically Communication Skills: Clear and professional when dealing with both customers and internal teams Organised & Detail-Focused: Able to manage multiple enquiries and orders accurately
Why Join?
Manufacturing-Led Business: Be part of a company that designs and builds its own products Technical, Hands-On Role: A position that values your engineering and product knowledge Growth Opportunity: Join a business that is expanding, with real scope for progression Supportive Team Environment: Work alongside experienced technical and operational colleagues
Package & Benefits
Salary up to £32,000 (depending on experience) Private Health Insurance Early finish every Friday Retail discount scheme
Hours: Monday - Thursday: 7:15am - 4:30pm Friday: 7:15am - 3:15pm To apply, please submit your CV via the link or contact Colleen Farquharson at Brook Street Recruitment.
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